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Zvoove Integration ​

Connect your KI Agency platform with Zvoove's HR management platform to automate recruitment workflows and synchronize candidate data.

What is Zvoove? ​

Zvoove digitizes the daily work processes of staffing service providers end-to-end. This integration allows you to automatically sync campaign data and contacts between your KI Agency platform and your Zvoove system.

Features ​

  • Campaign Synchronization: Automatically connect your KI Agency campaigns with Zvoove recruitment campaigns
  • Contact Management: Sync candidate information between systems
  • Automated Workflows: Trigger campaigns based on Zvoove data

Setting Up Zvoove Integration ​

Prerequisites ​

Before setting up the integration, you'll need:

  • Access to your Zvoove account
  • API credentials from Zvoove
  • Your Zvoove tenant name (the part before .europersonal.com in your Zvoove URL)

Step 1: Connect to Zvoove ​

  1. Navigate to Integrations in the main menu
  2. Find Zvoove in the list of available integrations
  3. Click Connect
  4. Enter your API key when prompted
  5. Enter your Zvoove tenant name (e.g., if your URL is musterfirmaxy.europersonal.com, enter musterfirmaxy)
  6. Click Connect to establish the connection

Step 2: Verify Connection ​

After connecting, you should see:

  • A green "Connected" status on the Zvoove integration card
  • The integration appears as available in your campaign settings

Using Zvoove with Campaigns ​

Once connected, you can configure your campaigns to work with Zvoove data:

Campaign Integration Setup ​

  1. Open any campaign from your campaigns list
  2. Go to the Zvoove Trigger tab
  3. Enable the integration by turning on the switch
  4. Configure the following settings:

General Description ​

Add a description of what types of references fit this campaign. For example:

  • "Focus on leads from automotive industry with budget > $50k"
  • "Target candidates for senior management positions"

Attach References ​

Select specific campaign references from your Zvoove system:

  • Browse available references from your connected Zvoove account
  • Select multiple references that match your campaign goals
  • The system will automatically sync data from these references

Push Results Back ​

Enable automatic sending of call outcomes back to Zvoove:

  • When enabled: Call results and outcomes are automatically sent back to your Zvoove system after each contact is called
  • When disabled: Call results remain only in your campaign (default behavior)
  • This helps keep your Zvoove candidate data updated with the latest call outcomes and recruitment status

Campaign Automation ​

When properly configured, the integration will:

  • Automatically pull relevant contacts from Zvoove based on your settings
  • Trigger campaigns when new matching candidates are added to Zvoove
  • Keep campaign data synchronized between both systems
  • Push call results back to Zvoove (when enabled) to keep candidate data updated

Contact Synchronization ​

The Zvoove integration also handles contact management:

Automatic Phone Number Formatting ​

  • Phone numbers from Zvoove are automatically formatted to international standards
  • Duplicate contacts are prevented by matching phone numbers
  • Invalid phone numbers are filtered out during import

Contact Import Process ​

  • Contacts are imported in batches for better performance
  • The system handles large imports (1000+ contacts) efficiently
  • Import status and errors are tracked and reported

Troubleshooting ​

Common Issues ​

Integration Not Connecting

  • Verify your API key is correct
  • Check that your tenant name matches your Zvoove URL
  • Ensure you have proper permissions in your Zvoove account

No Campaign References Available

  • Verify your Zvoove account has active campaigns
  • Check that your integration permissions allow access to campaign data
  • Contact your Zvoove administrator if references are missing

Phone Number Issues

  • The system automatically formats phone numbers to international standards
  • Invalid phone numbers will be skipped during import
  • Check the import report for any formatting errors

Getting Help ​

If you encounter issues with the Zvoove integration:

  1. Check the integration status in the Integrations section
  2. Review any error messages in the campaign logs
  3. Contact your system administrator
  4. Reach out to support if problems persist

Security Notes ​

  • Your API keys are stored securely and encrypted
  • Only authorized personnel should have access to integration settings
  • Regularly review connected integrations and remove unused ones
  • Follow your organization's security policies for external system access

For additional support with Zvoove integration, please contact your system administrator or our support team.