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Talention Integration ​

Connect your KI Agency platform with Talention's recruiting platform to automate recruitment workflows and synchronize candidate data.

What is Talention? ​

Talention provides a simple and successful recruiting process with all personnel marketing and recruiting tools in one platform. This integration allows you to automatically sync campaign data and contacts between your KI Agency platform and your Talention system.

Features ​

  • Campaign Synchronization: Automatically connect your KI Agency campaigns with Talention recruitment campaigns
  • Contact Management: Sync candidate information between systems
  • Automated Workflows: Trigger campaigns based on Talention data

Setting Up Talention Integration ​

Prerequisites ​

Before setting up the integration, you'll need:

  • Access to your Talention account
  • Your Talention account ID
  • Your Talention client ID
  • Administrative permissions in both systems

Step 1: Connect to Talention ​

  1. Navigate to Integrations in the main menu
  2. Find Talention in the list of available integrations
  3. Click Connect
  4. Enter your Talention account ID when prompted
  5. Enter your Talention client ID
  6. Click Connect to establish the connection

Step 2: Verify Connection ​

After connecting, you should see:

  • A green "Connected" status on the Talention integration card
  • The integration appears as available in your campaign settings

Using Talention with Campaigns ​

Once connected, you can configure your campaigns to work with Talention data:

Campaign Integration Setup ​

  1. Open any campaign from your campaigns list
  2. Go to the Talention Trigger tab (this tab will only appear if Talention is properly installed)
  3. Enable the integration by turning on the switch
  4. Configure the following settings:

General Description ​

Add a description of what types of candidates fit this campaign. For example:

  • "Focus on candidates with software development experience"
  • "Target candidates for management positions"
  • "Junior positions in marketing and sales"

Attach Campaigns ​

Select specific recruitment campaigns from your Talention system:

  • Browse available campaigns from your connected Talention account
  • Select multiple campaigns that match your recruitment goals
  • The system will automatically sync candidate data from these campaigns

Push Results Back ​

Enable automatic sending of call outcomes back to Talention:

  • When enabled: Call results and outcomes are automatically sent back to your Talention system after each contact is called
  • When disabled: Call results remain only in your campaign (default behavior)
  • This helps keep your Talention candidate data updated with the latest call outcomes and recruitment status

Campaign Automation ​

When properly configured, the integration will:

  • Automatically pull relevant candidates from Talention based on your settings
  • Trigger campaigns when new matching candidates are added to Talention
  • Keep campaign data synchronized between both systems
  • Push call results back to Talention (when enabled) to keep candidate data updated

Contact Synchronization ​

The Talention integration handles contact management:

Automatic Data Formatting ​

  • Contact information from Talention is automatically formatted to platform standards
  • Duplicate contacts are prevented by matching phone numbers and email addresses
  • Invalid contact information is filtered out during import

Contact Import Process ​

  • Contacts are imported in batches for better performance
  • The system handles large imports efficiently
  • Import status and errors are tracked and reported

Troubleshooting ​

Common Issues ​

Integration Not Connecting

  • Verify your account ID and client ID are correct
  • Check that you have proper permissions in your Talention account
  • Ensure your network allows connections to Talention's servers

Integration Tabs Not Appearing

  • Verify that Talention is properly installed and enabled
  • Check that you have the necessary permissions to access integration features
  • Refresh your browser and try again

No Campaign Data Available

  • Verify your Talention account has active recruitment campaigns
  • Check that your integration permissions allow access to campaign data
  • Contact your Talention administrator if campaigns are missing

Getting Help ​

If you encounter issues with the Talention integration:

  1. Check the integration status in the Integrations section
  2. Review any error messages in the campaign logs
  3. Contact your system administrator
  4. Reach out to support if problems persist

Security Notes ​

  • Your account ID and client ID are stored securely and encrypted
  • Only authorized personnel should have access to integration settings
  • Regularly review connected integrations and remove unused ones
  • Follow your organization's security policies for external system access

For additional support with Talention integration, please contact your system administrator or our support team.