Talent 360 Integration

Connect your KI Agency platform with Talent 360 to sync new applicants into campaigns by office scope.

What this integration does

• Campaign synchronization: Imports new applicants from Talent 360 into your campaign, filtered by office and date range
• Optional pushback: Can send call outcomes back to Talent 360, including status-based mapping
• Secure authentication: Connect using your Talent 360 OAuth2 client credentials

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Before you start

You need:

• Access to your Talent 360 account
• Your Talent 360 Client ID (client_id)
• Your Talent 360 Client Secret (client_secret)

Contact your Talent 360 administrator if you don't have these credentials.

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Set up Talent 360

1. Open Integrations in the main menu
2. Find Talent 360
3. Click Connect
4. Enter your Client ID in the "Talent360 client ID" field
5. Enter your Client Secret in the API key field
6. Save the connection

After setup, the Talent 360 card should show as connected.

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Use Talent 360 in a campaign

1. Open a campaign
2. Open the Talent 360 Trigger tab
3. Enable the integration
4. Configure your settings:
   • Select the offices (via campaign references) whose applicants should be imported
   • Optionally configure a date range for applicant changes
   • Pushback on/off

Pushback note

Talent 360 supports pushback of call outcomes. You can send each call result (green / yellow / red / not answered) back to Talent 360. Talent 360 also supports status-based mapping. This means you can map each call result to a specific candidate status in Talent 360. When pushback is enabled, use the Candidate Status Mapping section in your campaign to set these statuses.

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Good to know

• After you change campaign integration settings, the next run checks all available contacts again.
• Offices are selected through campaign references — make sure your campaign references match the office identifiers in Talent 360.
• Keep your Client Secret private and only share access with authorized users.